Ongoing Support​​

Because website accessibility is not one and done, but instead needs to be part of the lifetime plan for the website, we offer ongoing support to our clients.

Our ongoing support plan offers on-demand support for your digital accessibility needs. You have access to our team of expert accessibility analysts, consultants, and developers who are ready to assist with consulting, testing and remediating needs.

Our plans are fully customizable to each client’s needs and include everything needed to assure and document your site’s ongoing accessibility compliance.

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If You Were Sued

If you came to us because you were sued and now your site is compliant, at a bare minimum, it is recommended you have automated scans done on your site once a month + 1 hour for violation fixes. With that, you qualify to have our Ongoing Accessibility Monitoring badge on your site, which helps protect against lawsuits and communicates to people with disabilities your commitment to assuring your site’s accessibility.

A round silver badge with scalloped edges features "ACCESS DESIGN STUDIO" on top, "ACCESSIBILITY MONITORING" across the center, and "ONGOING" at the bottom—recognizing commitment to building accessible websites. The stylized "A D S" appears in gray and orange.

BENEFITS

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Project Concierge

Your dedicated Project Concierge manages your website accessibility journey to make it smooth and stress-free. You get weekly milestone updates to keep you informed of progress.

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Peace of Mind​

We look after your ongoing site security, maintenance and backups helping protect you from predatory hackers and ADA attorneys.

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No Stress

Your dedicated concierge assures you a stress-free journey to inclusivity. We aim to exceed your expectations and delight you with our customer service just as you do for your guests.

How to Use Your Support

Illustration of a woman with glasses and wavy dark hair designing a website interface. She points at floating web elements, symbolizing website planning, development, and building accessible websites for all users.

building a new page or feature

Focus: Proactive Growth Don’t let accessibility be an afterthought. Use us during the design phase to ensure your new projects are born accessible.

  • Figma & Wireframe Reviews: Send us your designs for a pre-code accessibility sanity check.

  • Plugin & Component Audits: We test new third-party tools or pop-ups before you install them.

  • Developer Q&A: Direct access for your team to get “How-to-Code” advice on complex elements.

Defense & Continuous Compliance

“I need to maintain my accessibility standing.” Protect your brand from legal risk and technical regressions. This scenario ensures your site stays as accessible today as the day it was certified.

  • Monthly Automated Scans: We utilize axe-core to catch common violations and prevent regressions during routine updates.

  • Site Remediation: Dedicated hours for our team to jump in and fix violations, keeping your code clean and compliant.

  • Ongoing Monitoring Badge: Maintain the visual proof of your commitment to inclusion, helping to prevent lawsuits and build user trust.

A round silver badge with scalloped edges features "ACCESS DESIGN STUDIO" on top, "ACCESSIBILITY MONITORING" across the center, and "ONGOING" at the bottom—recognizing commitment to building accessible websites. The stylized "A D S" appears in gray and orange.

Human-Centered Usability & UX

“I want to go beyond the checklist for my users.” True accessibility is about more than passing a scan; it’s about the human experience. Use our Advisory Board to see your site through the eyes of your customers.

  • Assistive Technology User Testing: Gain insights from real users—including those who are blind, neurodivergent, or have motor disabilities—to find real-world UX barriers.

  • Quarterly Manual Audits: In-depth, human-led reviews that capture the 60–70% of issues that automated tools simply cannot find.

  • Mobile-Specific Scripting: Specialized testing for your mobile site or app to address mobile-specific barriers often missed in desktop workflows.

Three diverse people collaborate at a large touchscreen desk with interface elements. One person uses a wheelchair and a laptop. Labels highlight features like “building accessible websites,” “accessible component,” and “validation testing.”.

Quadrupled Site Visits

“Access Design Studio created an ADA compliant site that appeals to the specific guest we want to attract. Our site visits have quadrupled and we are booking 50% more people through our site.”

Rated 5 out of 5

Ramon and Tamara, Owners – Reverie Retreat Center

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FAQs

Yes. We teach designers, developers, and content creators how to maintain accessibility so you don’t have to rely on outside help forever.  We train your customer support personal how to support people with disabilities. 

No. Accessibility is a practice, not a destination. As your content and the web evolve, your site requires regular check-ups to remain usable for everyone.

No. While it does reduce legal risk, it also improves SEO, widens your market reach to the 1 in 4 adults with a disability, and shows the world your brand actually cares about people.

Choose us if you want a partner, not just a vendor. We work closely and personally with every one of our clients. We respond quickly, communicate clearly and meet deadlines. We are agile.  We make the process smooth and easy for you. 

The best first step is setting up a complimentary consultation with us so we can learn your goals, your timeline, your budget, your human resources (developers), etc. and outline for you the various approaches to accessibility as well as answer your questions.

Ask Us Your Question

Request Free Audit

  • ✓ ADA Compliance
  • ✓ Sales
  • ✓ SEO
  • ✓ Market Reach
  • ✓ And How to Decrease Liability Risk

We look forward to reviewing your site and will be in touch soon to discuss the results with you.

To schedule a consult, please select a date and time below: