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Part 3: From Bluff Charges to Digital Resilience: Your Accessible Future
(Find Part 1 of the story here. Find Part 2 here.) The lion skidded to a halt a second time. The tension in the air was so thick you could have cut it with a safari knife. Then, as quickly as he had appeared, he turned and ran off, vaporizing back into the thick Botswana bush. He was gone. My heart was hammering against my ribs, and as adrenaline flooded my body, I started to comprehend the astounding experience I had just had. The Business Lesson: Focus on the Path, Not the Panic. In those moments with the lion, I had to override primal terror and focus on Basta’s instruction. I couldn’t be distracted by heart-pounding fear. When fixing an inaccessible website, it’s easy to panic over the number of issues an audit reveals. We guide our clients to focus on the critical path—starting with the high-impact fixes (keyboard navigation,

Don’t Run Part 2: Why Your Website Needs a “Basta”
100 feet. 80 feet. 60 feet. When we left off, a male lion was charging directly at me in the Okavango Delta. (Find Part 1 of the story here.) Basta fiercely whispered, “DON’T RUN!” I had my binoculars laser-focused on the lion. He was so close I could see every rippling muscle. I did not move. Not one part of my body. I was a statue with binoculars. Well, a statue whose heart was thundering in her chest. The lion skidded to a halt, raising a cloud of dust around his massive paws. Then he turned, walked around a bush, stopped on the other side, and stared straight at me. Through my binoculars, I looked directly into his golden eyes. I will never, ever forget that moment. I stared right into the golden eyes of one of the world’s fiercest predators. I felt so alive. So awed. So dazzled. He

Part 1: Charged By a Lion: A Safari Lesson
“Lion!” “Stop!” “Don’t. Move. Do. Not. Move.” Basta, our normally soft-spoken and practical-joker Botswanan safari guide, vehemently whispered those words. By a stroke of magnificent fortune, the moment he said “lion!” I raised my binoculars to my eyes. The urgency and force with which Basta’s said “don’t move” had me utterly frozen (and in full transparency, hoping I did not peepee myself). We were on a walking Safari in the bush of the Okavango Delta. 100 feet in front of us, a male lion seemingly vaporized out of the grassland and bushes. Each time we went on a walking safari with Basta, he started with a security briefing whose general theme was: when confronted with wildlife, do not run! The security briefing went like this: you will know elephants are angry when they shake their ears and stomp their feet and raise a bunch of dust. If they charge, their

Green UX: Where Accessibility Meets Sustainability
🚨 The Hidden Footprint Your Business Can’t Ignore The average website produces more CO2 than a full washing machine cycle every time it’s loaded. As a business committed to social responsibility, you already prioritize ethical sourcing and energy efficiency in your operations. Now, it’s time to look at your most visible asset: your website. 💻The Carbon Cost of Code Every time a user loads a webpage, energy is consumed. This consumption happens on their device and within the data centers hosting your site. The internet has a surprisingly large carbon footprint, rivaling the aviation industry. ✅ Accessible Design is Lean Design Accessible websites, by necessity, prioritize efficiency. They require cleaner code and streamlined content to ensure fast loading times. This makes them easily understandable by screen readers and efficient for low-bandwidth users. Lean design doesn’t mean plain design; it means purposeful design. Focusing on a clear hierarchy and efficient loading

No Rhinos Poached. A Lesson for Leaders from an All-Female Anti-Poaching Unit.
Their patrol area used to see hundreds of snares per day. Now? Just 1-2. The Black Mambas—an all-female, unarmed anti-poaching unit in South Africa—aren’t just fighting poachers; they’re showing the world the unwavering power of conviction. Their story is a masterclass in leadership, from saving wildlife to achieving what seems impossible. What gives you the strength to stand by your mission, even when it demands immense personal sacrifice? The Power of Unwavering Conviction This summer, I met the Black Mambas—the world’s first all-female, unarmed anti-poaching unit in South Africa. They patrol the Greater Kruger National Park, driven by their commitment to conservation. Their results are nothing short of astounding. Since they were formed in 2013, snares in their patrol area dropped from hundreds per day to just 1-2. And incredibly, no rhinos have been poached in their region. A Complex Leadership Challenge Their success is a powerful lesson in conviction,

Don’t Miss Out on Customers: The Business Case for Website Accessibility
Website accessibility is not just an ethical and legal responsibility—it’s a smart business move. By ensuring that your website is accessible to people with disabilities, you open the doors to a massive market with significant spending power. Consider this: In the US alone, there are 61 million disabled individuals with a combined spending power of $654 billion. Globally, over 1 billion people have disabilities, representing a staggering $7 trillion in spending power. But it’s not just about the numbers. An accessible website leads to increased revenue, an enhanced brand image and a better customer experience. Research shows that 72% of disabled customers abandon websites that are difficult to navigate, resulting in lost sales and potential customers going straight to your competitors. Moreover, optimizing your website for accessibility improves your SEO efforts—search engines reward sites that provide a great user experience to all visitors. By prioritizing web accessibility, you’re not only